Frequently Asked Questions

Your guide to shopping with MTJ

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

MTJ is committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.